Belltally

answering for independent HVAC shops

You’re on a roof. The phone is in the van.

Belltally catches the calls you can’t answer and turns them into callback-ready HVAC leads. Your phone rings first. When you’re busy, or after 4 rings, the line picks up as your shop, asks what a dispatcher would ask, and sends you the summary seconds after hangup.

Type your shop name and read the call in your own sign, with the summary it would put on your phone.

A work van parked in a driveway at dusk, porch light on
9:12pm. The truck is home and the phone is still ringing.

The summary

This is what would have been on your phone at 3am.

A caller who reaches voicemail is often already dialling the next shop. A caller who reaches the line gives up a name, a number, an address and a symptom. Urgency is judged on HVAC rules: no heat, no cool in dangerous heat, gas smell, water leak, a vulnerable occupant. Then you decide whether it can wait until morning.

Ramirez Heating and Air

3:04am

Urgent

caller
Dana W.
callback
(512) 555-0134
service address
4412 Ridgeview Dr
system
gas furnace, 2019
problem
no heat, house is at 48
down since
9:40pm
access
gate code 1180, dog in the yard

answered in 2 sec4 min 12 sec on the callsample summary

A house air conditioner unit at night under a porch light
The unit quits at 2am. The call comes at 2:05am.

The Pass

$199 for 30 days, 300 answered minutes, one number of your own.

No contract, and no card kept on file. A Minute Pack adds 200 more minutes for $79 if a busy month needs it.

  • Your phone rings first. Belltally answers when you can't.
  • No calendar booking, and no CRM to connect.
  • No call recording. The written summary is the record.
  • Set up with one forwarding code, in minutes.

Read your own shop answer a call you couldn’t take.

No signup, no card, nothing charged. The voice line is built by hand, one shop at a time.